Playing It Safe is our commitment to creating the best and safest gameday experience possible through new and enhanced public health measures and protocols.
No Bag Policy
Exceptions will be made for medical bags, small clutch purses (under 9"x5" in size) and diaper bags when infant is present.
As of August 20, 2021, the City of Chicago requires all persons wear face masks in indoor, public settings, regardless of their vaccination status. This public health order by the City of Chicago is for the health and safety of everyone in our community.
Standard physical distancing practices is encouraged, when possible.
All tickets will be mobile for the 2021 season. Mobile ticketing will provide contactless entry into the ballpark.
Guaranteed Rate Field will be cashless for the 2021 season. Fans who are holding cash and do not have credit cards can purchase White Sox gift cards at retail locations in their zones or at the Chicago Sports Depot.
CDC-approved, hospital-grade cleaning supplies and disinfecting protocols are the standard at Guaranteed Rate Field.
COVID-19 is an extremely dangerous and contagious disease that can lead to severe illness and death. According to current advice from the Centers for Disease Control and Prevention (CDC) (available at cdc.gov), senior citizens and persons with underlying medical conditions are especially vulnerable. Although we have taken measures to protect your health and safety, an inherent risk of exposure to COVID-19 exists in any place where people are present regardless of precautions that may be taken.
To reduce the risk of exposure to COVID-19, you must follow all posted signs and instructions and comply with all applicable directives from the CDC, other government entities, MLB and the Chicago White Sox designed to reduce the risk or spread of disease or sickness, including mandatory mask and physical distancing policies.
By visiting Guaranteed Rate Field, you acknowledge and voluntarily agree to assume all risks related to exposure to COVID-19 and all other terms and conditions referred to on your tickets and at whitesox.com/ticketback. Please help keep each other healthy and safe.