Rays Rewards is a program for Season Members that provides fans with the opportunity to redeem points for items and experiences that aren’t available to the general public. Collecting your favorite bobbleheads, bidding on autographed memorabilia, and access to unique items are just a few options available throughout the season.
Fans get an initial point balance based on the value of their Season Membership and can accumulate points throughout the season by completing the actions below!
- Scan your mobile ticket at any Rays Home Game
- Participate in online polls and trivia
- And much more!
Use the online nomination process to invite partners to enjoy the benefits of their own Rays Account. Please note, only primary season ticket accounts have the ability to nominate share partners.
How to nominate Share Partners:
- Log in through raysbaseball.com/membership
- Click 'Manage Partners' then 'Share Partner Nomination'
- Complete the form and select 'Add Partner'
- An email will be sent to the share partner with instructions on how to create their online account.
Q: When will new Rays Rewards items be added?
A: New Marketplace and Auction items will be added throughout the year. Some items are limited quantity; be sure to check the Rewards site regularly so you don’t miss out!
Q: If I bid on an auction, are my points deducted?
A: If you bid on an auction, your bid amount will be temporarily deducted from your points balance until you are outbid by another Season Member. If you win the auction, those points will be permanently deducted from your points balance. You will be contacted by a Rays Representative within 24 hours of an auction closing if your bid is the winning bid.
Q: I placed a bid as time ran out, but I noticed the timer increased. Why is that?
A: If a bid is placed within the final 30 seconds of an auction, 1 minute will be added to the countdown to ensure all members who have placed bids have an opportunity to increase their bids. It gives all Rays Rewards users a fair attempt at winning an auction. If no further bids are placed during that 1 minute, that will count as the final bid.
Q: How can I contact someone with questions about Rays Rewards?
A: You can reach out to our team at firstname.lastname@example.org or contact your Rays Representative.
Q: How do I pick up my Rays Rewards items in the off season?
A: Due to the COVID-19 pandemic, scheduling pickups for Rays Rewards items has been put on hold. Keep an eye out for emails regarding curbside pickup events. Future pickup opportunities will be communicated closer to Opening Day.