When can I start using my value voucher account credit?
Starting Thursday, May 27, fans will have access to secure seats for all 2021 games..
When I originally bought this product, it consisted of vouchers, not account credit. What changed?
After the sale, it was identified that 2021 value vouchers are not compatible with socially distanced pod seating. Therefore, the value associated with your vouchers (plus fees paid at time of purchase) has been converted to account credit to be used toward ticket purchases.
How do I check my 2021 Value Voucher Account Credit balance?
Log in to MySFTix and your balance will be listed on the homepage.
What are the Priority Pack Voucher denominations?
Priority Pack Vouchers were sold in $15, $25 and $40 denominations.
Walk me through this…I bought the 4 for $45 Priority Pack...what happens next?
You have $60 of credit to be applied toward game tickets.
Which games can the value vouchers account credit be applied to?
Vouchers are currently eligible for games between May 31 - June 20. Vouchers will be eligible for games in the second half of the season in early July. Restrictions could apply.
Which seating categories can my value vouchers account credit be applied to?
Any seating category, subject to availability.
What if I want seats that cost more than my voucher value account credit**?**
You simply pay the difference!
What if I find seats that cost less than my voucher value account credit**?**
Excess balance is retained as value to be applied toward another ticket purchase. Account credit does not expire.
Can the value vouchers account credit be applied toward special event tickets?
No, it can only be applied toward regular game tickets.
What if games are canceled, played without fans in attendance, or have restricted capacity due to COVID-19?
2021 Value Vouchers account credit will carry over to the 2022 season. Account credit does not expire.